New customers are required to sign a contract/agreement as the initial step to establishing a business relationship.
All new customers will be required to pay a deposit of 50% of the proposed project cost via PayPal before work can begin, with the balance due upon receipt or completion of the project.
Fixed pricing will be considered for projects such as Social Media and Desktop Publishing depending on the complexity of the project.
Termination must be in writing; termination period is 10 days. If the project is terminated prior to its completion the down payment will be considered non-refundable. Payment for the balance of hours worked shall be due upon request.
Estimates are based on the Client's representations. Client will be charged and will be responsible to pay for the actual time spent on the Client projects.
Corrections and technical assistance as they relate to the project will be provided at no additional cost.
Invoices are submitted via e-mail or fax. Payment is due upon receipt. $30 return check fee applies on all returned checks. Past due accounts are subject to late fees and/or work stoppage.
After the initial consultation all phone conversations are billable time. I prefer e-mails for work requests and questions.
